Estimated delivery times are to be used as a guide only and commence from the date of dispatch.

There might be a delay in receiving your orders during sale events, special holidays, and inclement weather.

HOW DO YOU SHIP YOUR ORDERS?

The shipping courier will depend on where the order will be sent to.

• Metro Manila deliveries – Black Arrow Express and private couriers
• Provincial – LBC

WHAT ARE YOUR SHIPPING RATES?

Shipping rates vary depending on the number of items as well as the shipping location. You can check the shipping rates on the shopping bag summary.

WHEN WILL MY ORDERS BE PROCESSED?

• For Credit and Debit cards, we will process your order once payment has been confirmed.
• For DragonPay, we will process your order once we receive the payment confirmation.

HOW DO I TRACK MY ORDER?

METRO MANILA:
For private couriers, we are unable to send you the tracking number at this time.

PROVINCIAL AREAS:
Go to http://www.lbcexpress.com/ and put in the tracking number, click “Trace”.